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Subscribe to this list via RSS Blog posts tagged in Human Resources

A recent survey revealed the following five responses:

  1. Solving problems, working on challenges. This includes the ability to be creative, undertake large and/or new projects, and solve problems for clients and others. 
  2. The people I work with. Words such as "rapport," "camaraderie," and "interaction" came up, including working with clients and others.
  3. A sense of accomplishment. This included completing numerous tasks or projects, plus reaching goals with successful results.
  4. Variety. People enjoy different challenges and the sense of newness/excitement they bring. 
  5. The work itself. This response referred to projects, the line of business and using computer technology.
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Here are a few tips to help you motivate your team and bring them with you as you strive to move your business forward.

 

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Your employees are probably well aware of common customer complaints and compliments.  Make good use of what they know. Here are some tips for managing valuable indirect customer feedback:

Make a point to regularly meet with your teammembers to discuss customer problems and possible solutions.

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